Residential lease contracts approaching expiry or already expired. Filter by status, risk level, and profitability to prioritize outreach. Leases apply to residential lockers only — commercial lockers operate via partnership agreements without rental contracts.
Upcoming: Active contract with known expiry date in the future.
Expired: Contract past expiry, not renewed, but locker still operating (often at zero rent = free revenue).
Churn Score: Composite risk score (0-10). Higher = more likely to not renew. Based on DPMO trend, throughput decline, ticket spikes.
HIGH RISK: Churn score >5 + performance signals suggest non-renewal likely.
MODERATE: Churn score 3-5, some signals present.
HEALTHY: Low churn risk, stable performance.
KEEP (expired): Profitable at zero rent. Do NOT contact partner — any conversation risks prompting removal.
MONITOR (expired): Unprofitable but stable. Review quarterly.
406 residential leases expired — partners stopped paying lease fees ($3.16M/yr in lost revenue). Many lockers still generate positive PnL from transport savings. Strategy: Pursue renewal outreach to restore lease payments. Do NOT remove any locker with positive PnL even if lease is expired.
40% of past non-renewals had detectable signals 12 months before expiry. But 18% of lockers WITH signals still renewed. Use signals for prioritization, not automatic action.
| KID | Account | Parent | Expiry | Status | Risk/Decision | Recommendation | Net$/mo | DPMO | Tput | Tix YTD | Dispatches | Churn Score | Tier | Age | State | Issues/Signals |
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