High Tickets Alert | Project NERVE

High Tickets Alert (341 lockers)

5+ tickets YTD (high risk). High ticket volume correlates with hardware failures and partner dissatisfaction. Escalation risk.

Threshold: tickets_ytd ≥ 5 (high risk) | ≥ 3 (medium risk)

341

Affected Lockers

$692,914

Annual Loss

40%

% Net Negative

37,874

Avg DPMO

Vertical

Locker Type

Tier

State

Generation

Ticket Reason

Age

Net PnL

DPMO

KID	Name	Partner	Type	Net$/mo	DPMO	Tput	Maint$	Dispatches	Tix YTD	Tix 6m	Tier	Vertical	Age	State	Business	Generation	Reason

💡 Tip: Click any row to see all ticket reasons with counts (not just primary reason).